The way a task in ConnectOS is structured, is based on a very simply principle. Imagine a company consists of multiple pools. Each of these pools contains a certain amount of employees. These pools, or the people within the pool, form so called teams like for example the sales, technical, or marketing department.
If there is an order enquiry sent to the company, it automatically transforms into a task. Every task is structured in the exact same way. The basis is always built by the mandator. Clients, suppliers or interested parties are always bound to the mandator of this task. The last link of a task’s structure are multiple projects that are once again bound to clients, suppliers or interested parties. Ever tasks is assigned to a certain team within the company, which is responsible for processing this request.
These three components of a task can be considered as part of the basic settings. In ConnectOS the mandators can be found in the settings, the clients in the directory, and the teams can be found in the projects & boxes module as well as in the settings.